Frequently Asked Questions

Orders

How long does order processing take?

Orders are typically processed within 2–7 business days. During launches, promotions, and high-volume periods, processing times may be slightly extended. Once your order ships, you will receive tracking information via email.

Can I cancel or modify my order?

We begin processing orders quickly to ensure timely delivery. If you need to cancel or modify your order, please contact us as soon as possible at support@shopbejeweledb.com. While we cannot guarantee changes can be made, we will do our best to assist you.

How can I check my order status?

Once your order has shipped, you will receive a confirmation email containing your tracking information. If you have questions about your order, please contact us at support@shopbejeweledb.com.

Shipping

Where do you ship?

We currently ship throughout the United States. Additional shipping destinations may become available in the future.

How long does shipping take?

Delivery times vary based on your location and selected shipping method. Once your order has shipped, you will receive tracking information via email.

Do you offer international shipping?

At this time, Bejeweled B primarily ships within the United States. Please check back for future international shipping updates.

Returns & Exchanges

What is your return policy?

Due to hygiene considerations, all earrings are final sale.

What if my item arrives damaged?

If your order arrives damaged, please contact us within 7 days of delivery at support@shopbejeweledb.com and we will work with you to make it right.

What if I receive the wrong item?

If you receive an incorrect item, please contact us within 7 days of delivery at support@shopbejeweledb.com and we will arrange a replacement.

Product & Materials

What materials are used?

Bejeweled B pieces are crafted using carefully selected, high-quality materials chosen for their beauty, durability, and everyday wear. Specific material details for each style can be found on the individual product page.

Will the jewelry tarnish?

Bejeweled B pieces are designed for durability and everyday wear. We use high-quality materials and specially finished metals selected for their longevity and shine. Like all jewelry, proper care will help preserve your piece and keep it looking its best for years to come.

Jewelry Care

How should I care for my jewelry?

To keep your jewelry looking its best, gently clean it with a soft cloth and store it in a cool, dry place when not in use.

Can I wear my jewelry in water?

Our pieces are designed for everyday wear, including exposure to water. For best long-term results, rinse with clean water after exposure to chlorine, saltwater, lotions, or other chemicals and gently dry with a soft cloth.

How should I store my jewelry?

Store jewelry separately in a cool, dry place to help prevent scratches and preserve its finish.

Contact

How can I contact Bejeweled B?

For questions regarding orders, products, or general inquiries, please contact us at support@shopbejeweledb.com.

What is your response time?

We strive to respond to all inquiries as quickly as possible and typically reply within 1–3 business days.